Frequently Asked Questions

How does Fennell Spring stay ahead of the automotive OEM curve?

When it comes to quality, Fennell Spring practices preventive maintenance. In fact we continually update our knowledge of ongoing quality issues as well as our manufacturing processes to assure we meet our customers’ quality expectations.

Is there a minimum order?

Never. When you need a spring or wire form solution for a specific problem the last thing you need to worry about is numbers. Fennell Spring is committed to responsive, responsible manufacturing. We’ll make as many or as few springs as you need. If you’re in the early stages of development we’ll even provide a custom prototype free of charge and we’ll deliver it to you in person!

 

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In The News

Fennell Spring Goes Above & Beyond
Meeting the basic requirements for quality, reliability and durability of our products is just the beginning! In fact, our independent auditor, National Quality Assurance, USA, Inc. spent the day in our Horseheads, NY facility on March 23, 2009 confirming our adherence to TS 16949 and CQI-9 standards.

Fennell Spring voluntarily operates in a state of continual improvement with business excellence as the goal. We believe enhanced customer satisfaction is the key to this effort. So beyond all the applicable statutory and regulatory requirements for our springs and wire forms, each member of the Fennell Spring team from shop worker to management is driven by a desire to please you…our customer!  

View our ISO 9001:2000 Certificate

View our ISO/TS 16949:2002 Certificate

Fennell Springs for New Jackets
The Central New York region is a hotbed for local youth hockey. So when the Bantam Travel Team of the Elmira Youth Hockey Program went looking for a sponsor, Fennell Spring responded enthusiastically. The team fired it up with a record-setting season of wins. Fennell Spring provided a little heat off the ice in the form of stylish team jackets for players and family members. The players, ages 13 & 14 capped their season with a trip to the Tier II State Tournament in Camillus, NY.

Hmm, hockey and springs… lightning quick reflexes, rapid-fire turnaround, high performance… sounds like a match made in hockey heaven!
 

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